The TrackMy.com Solution
TrackMy.com provides all the necessary tools along with complete customer service and training to satisfy the needs of brokers and agents. Our most popular services are listed on the next few pages.
 

TrackMy.com Features for Brokers
 

Your Website - TrackMy.com automates all of your website needs. All of your company listings appear on your website automatically, your agent list is also automatic. In most markets, when a listing is posted to the MLS, it appears on your website within an hour. Also, as agents join your organization, they are automatically listed on your site and already have their own fully functional website.
Since TrackMy.com is a DATA company, and not just a website company, we make the Internet/website experience very easy for you. We ensure that all of your agents have websites that are fully functional, and we ensure that your listings are current. This is also a beneficial recruiting tool. Many of our brokers entice their prospective agents with all of the technological features we provide. Your corporate website also contains HomeSearch™ (please read below). Please visit any of our corporate accounts to see examples.
 
Intranet - Easy internal communication with all of your agents. Our Intranet is accessible from any computer and is very simple to use.
What is on your Intranet is up to you. We work with Brokers to create an Intranet that really works. Your Intranet is tailored to fit your needs and wants. Some features that are common to all Intranets include: Interactive floor schedules, interactive hotsheets for buyers and for properties, Event schedules, Latest News, Preferred partners lists, and interactive organizational charts. Brokers with more than one office can quickly and effectively announce the latest news, events, and policies and procedures.
 
Electronic Automatic Response System (EARS)/HomeSearch™ - Along with HomeSearch™ (described below), you have the ability to create and manage an automatic response system. This system sends follow-up emails to all broker levels leads, and therefore, weeds out actual buyers from all registered buyers.
Brokers usually receive hundreds of leads each month from their website (please read HomeSearch™ below). With EARS, you can create automatic response emails that are sent to each registrant at predefined time periods. These emails are completely customizable by you, and the responses are sent to a particular email address. These responses are REAL leads. You can then use TrackMy.com to assign that lead to a particular agent and track the progress with the agent. Please call for a demonstration. This feature is very popular.
 
TrackMy.com Administration - If your agents are using TrackMy.com, you have access to all of your listings and the features, photos, and tours for each as they are presented on your website. You also have access to all of your agents information, such as, photo, email address, and website content.
The Administration section of TrackMy.com gives you the ability to:
  • Maintain your current agents, modify information about the agent, upload photos and maintain basic listing data for the agent
  • Maintain your office listings, upload photos, add virtual tours, and enhance the listing for viewing on the web.
  • Maintain the list of buyer and sellers prospects that registered at your site, modify contact information, modify search criteria, view search results, and delete contacts.
  • Maintain office information, such as managers, etc.
  • Maintain office Intranet, create email messages to broadcast to all agents, and modify personal preferences.



TrackMy.com Features for Agents
 

HomeSearch™ - Save countless hours a week, let HomeSearch™ handle the task of searching the MLS for listings that match your prospect's needs and deliver them to you and your prospect automatically.
Buyers can add themselves to the system directly from your website or you can add them through the product. Every day around 5:00 pm, they will receive color flyers that include pictures, virtual tours, maps, school information, mortgage calculators, and your contact information, for every new property that hits the market and falls into their search parameters. You receive a copy of each email that is sent to the buyer, and you can modify their search using MLS fields such as Thomas Guide, Area Code, and feature codes. We DO NOT send attachments, the daily emails simply contain links to each property flyer and the system is compatible with most every email program. Your buyers will never have outdated information. If a property has been sold since the last email was sent, for example, the email will read "This property is no longer on the market". We also send a property again, if there has been a price change. Our information is updated more often than other service and you can rest assured that your buyers are receiving the latest property information. We recently added the ability to place sellers into your system. You can place past clients (potential sellers) into the system and we will send them the latest SOLD listings in their neighborhood. They can then watch the market, and if they decide to sell… they have YOU as their immediate contact person. This is a great way to follow up with past clients.
 
Your Website - Not just a page, a TOTAL site complete with all the listings in your market area, information about you and the communities you service. Customize your site for colors, fonts, holiday themes etc… Buyer/Seller leads are generated automatically.
Included in our service is a complete and easy to use website. People searching the Internet for Real Estate want to see listings and they want to see CURRENT listings. Many other websites contain outdated information. Have you ever had a buyer call you and say, "I found this on the Internet." And then you look it up and it's sold or pending? With TrackMy.com, your website contains ONLY the current information. We update our databases more often than other companies - every hour. Also, when a buyer searches your website, they only see YOU! All properties contain your picture and contact information. We work very closely with your MLS and have included all necessary fine print and disclosures.

We also update your listing information automatically - Real Time Property Data. Once you list a home on the MLS, it will appear on your website automatically. No need to enter it twice. You have the ability of enhancing the listing too. You can add additional photos, change text, and add remarks/comments. You can also add pocket listings to your site.

You have the ability to change your own site. Within TrackMy.com, you have access to change the site colors, change the text on the main page, profile page, and testimonials. You can also link to any other website. For example, you can add links to school information, services for your buyers and sellers, such as "homedepot", "uhaul", or "dmv". You decide what your website contains, what it says, and how it looks!
 

Your Domain Name - Make your mark on the Web! Included with your website is a free domain name AND email address. Put www.yourdomain.com and yourname@yourdomain.com on your business cards, flyers and all advertising TODAY! (You can also transfer an existing domain to us at NO CHARGE).
Let us help you build your business. With a domain name, you can now advertise your web presence. Place your domain name on ALL of your advertising. In the "Real Estate Book", in the "Harmon Homes", in your Newspaper ads, and on your voice mail. Our training staff will help you jump-start your new Internet-based marketing. Not only are you advertising a Real Estate site, you are advertising the ability to search current data and to sign up for free emails (HomeSearch™).
 
MLS Access - Access listing information through a simple browser interface. E-Mail ALL listing data along with comments to your clients, in 4 different formats, including flyers, complete with photos, maps and virtual tours.
Within the product, you can access the MLS. TrackMy.com is an Internet site, so now you can do this from any computer - your client's house, on vacation, from home, etc. When you search for properties, you can select a format type, such as flyer. Then, at the click of a button, you can email those flyers to clients. Again, there are NO attachments. The flyers contain photos, virtual tours, maps, mortgage calculators, and your contact information.
 
Farming - Save hundreds of dollars! E-mail JUST LISTED, JUST SOLD, PRICE REDUCED and OPEN HOUSE flyers to your farms, referral networks, and personal prospects in minutes.
As a listing agent, you want advertise your listing to as many clients as possible. Inside TrackMy.com, you can email your listing flyer to an entire farm of people. You create the farms, such as, other agents in the office, agents in your local area, or referral clients. Then you simply click a button, and your listing flyer is sent to the entire farm. You can choose from different flyer types, such as, "Just listed", or "Price Reduced".
 
Web Mail - Don't miss a single message! Access your important E-Mails from any computer, anywhere, anytime. No settings to change, no software to load.
The Internet and email are still new concepts to many agents. For this reason, we offer email directly within the product. You can check your email, send messages, and communicate with clients directly through the product. No need to learn any other program, and no setup needed. If you already have email, we can forward for new messages to your existing account.
 
Training and Customer Support - Learn how to benefit from all of the product features - our training staff visits with you as often as needed. We have an efficient, friendly, and responsive customer-support staff.
Unlike many other companies, we do not just sell you a product and then leave you to learn it on your own or attend a class. We service your needs directly. Once you have joined the service, you have a personal trainer who will come to you. He/she will walk you through the product in incremental steps and will follow through with you until you have mastered the product. Our toll-free customer-support line is staffed Monday-Friday and can help you while you are online with any of your needs.


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